Effective Date: 01-June-2026

Thank you for choosing Dehydra. We are committed to delivering your order safely and as quickly as possible. Please read our shipping policy below to understand how we process and deliver your orders.

Order Processing

• All orders are carefully packed and prepared after they are confirmed.

• We aim to dispatch all orders within 5 business days from the date of order confirmation.

• Once your order has been dispatched, you will receive the shipping details and tracking information (where applicable).

Shipping Delays

During periods of high order volumes, festive seasons, promotional sales, or unforeseen circumstances, order processing and dispatch may take longer than our usual timeframe.

We appreciate your patience and understanding during such periods and will make every effort to dispatch your order as soon as possible.

Delivery Time

Delivery time depends on your location and the courier service. Once your order has been dispatched, the estimated delivery time may vary based on:

• Delivery location

• Courier partner

• Weather conditions

• Public holidays

• Other unforeseen circumstances

Please note that delivery timelines provided by courier partners are estimates and may vary.

Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive tracking details via the contact information provided during checkout, where applicable.

Incorrect Shipping Information

Please ensure that your shipping address, phone number, and other delivery details are accurate when placing your order.

Dehydra is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Damaged Packages

If your package appears damaged upon delivery, please:

• Record an unboxing/opening video.

• Take clear photos of the package and product.

• Contact us within 48 hours of receiving your order.

This helps us investigate the issue and process your request as quickly as possible.

Need Assistance?

If you have any questions regarding your order, shipping status, or delivery, please don’t hesitate to contact us.

Email: support@dehydra.in

WhatsApp: +91-7012406145

Our support team will be happy to assist you.

Thank you for shopping with Dehydra. We appreciate your trust and look forward to serving you with fresh, natural, and high-quality food products.